Enterprise Document Management

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Why Comtech

  • Cost savings.
  • Increased productivy.
  • Increased ability to share information/documents.
  • Space savings.
  • Greater information security.
  • Eco-friendly

Benefits

We bring extensive experience supporting Federal agencies’ with document management, including years of successfully supporting the Federal Aviation Administration (FAA) and General Services Administration (GSA).

Comtech holds externally accredited certifications including ISO 9001:2008 Quality Management System (QMS), ISO/IEC 27001:2013, ISO/IEC 20000-1:2011, and CMMI-DEV Level 3. Our personnel IT Infrastructure Library (ITIL) and Project Management Professional (PMP) Certified.

We maintain and leverage relationships with EMC (Documentum), Alfresco, Google, SharePoint, Amazon Web Services, and Cloudera to provide the best technology options to meet your requirements and support your mission.

Our document management solutions take the standard technology offered by other vendors a step further by including custom search solutions and custom application and cloud capabilities. We are able to customize services to meet your needs.

Enterprise Document Management Approach:

  • Requirements Analysis

    Organize business and functional requirements into domains of functionality.

  • Disaster Recovery

    Protect the infrastructure environment from failure.

  • Develop Roadmap

    Establish vision for future content management goals and develop an implementation plan to reach this state.

  • Workflows

    Analyze existing workflow(s) and develop new workflows that are well defined and successfully implemented.

  • Operations & Maintenance

    Provide ongoing maintenance and enhancement of content management system and workflows.

  • Security

    Establish comprehensive security policies and proactively monitor information systems/content to identify and respond to suspicious activity and prevent unauthorized access to information.

  • Taxonomy & Object Models

    Assist with defining, applying, and managing descriptive information about content objects.

  • Digital Signatures

    Implement e-signature/digital signature capability.

  • Governance Policy

    Work with stakeholders to document policies and procedures for documents/records/content management.

  • Records & Retention

    Institute archiving at all stages of content management lifecycle including: creation, acquisition, cataloging/identification, storage, preservation, and access.

  • Mobility

    Provide accessibility to enterprise information/data via mobile devices anywhere, any place, any time.

  • Training & Support

    Ensure users are comfortable using the system and have access to user support and helpdesk services.

Testimonial

In less than six months, the DeCM Shared Services has progressed from a very expensive, inefficient traditional data center project, complete with significant customer dissatisfaction, to a comprehensive, scalable enterprise content management system in a multi-tiered, virtual environment. Comtech staff not only conquered the challenges of establishing the Documentum installation, they completely migrated our customers from the legacy environment; fully deployed several significant customer projects; developed model workflow solutions; and debugged and revised some very poorly developed, undocumented custom code for a very important DeCM customer.
Federal Aviation Administration